Refund policy

At Corsiq, we want you to be satisfied with your purchase. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Return Eligibility

To be eligible for a return, your item must be in the same condition in which you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or other proof of purchase.

Returns that do not meet these requirements may be declined, except where otherwise required by applicable law.

How to Start a Return

To request a return, please contact us at admin@corsiq.com before sending your item back. Include your order number, reason for the return, and relevant photographs if the item is damaged, defective, or incorrect.

If your return is accepted, we will provide instructions explaining how and where to send your package. Items returned without prior authorization will not be accepted.

Approved returns must be sent to:

Return Address:
200 Timberwood Ave
Silver Spring, MD 20901
United States

Please do not send an item back until your return request has been approved.

Return Shipping Costs

Customers are responsible for return shipping costs when returning an unwanted item, an item that does not fit, or an item returned for another reason unrelated to a product defect or fulfillment error.

If an item arrives damaged in transit, defective, incorrect, or with another verified issue attributable to Corsiq, Corsiq will cover the return shipping cost. After approving the request, we will provide a prepaid return shipping label or another appropriate return arrangement.

Original shipping charges are non-refundable unless the return results from a damaged, defective, or incorrect item or applicable law requires otherwise.

When returning an item at your own expense, we recommend using a trackable shipping service and retaining proof of shipment. Corsiq is not responsible for unauthorized returns or return packages lost in transit before reaching us.

Damages and Issues

Please inspect your order promptly after delivery. Contact us immediately if an item is defective, damaged during transit, or incorrect so that we can evaluate the issue and make it right.

Please provide your order number and clear photographs of the product, packaging, shipping label, and any visible damage. We may request additional information reasonably necessary to evaluate the claim.

For an approved claim involving a damaged, defective, or incorrect item, Corsiq will cover the applicable return shipping cost and offer an appropriate resolution, such as a replacement or refund.

Exceptions and Non-returnable Items

Certain types of items cannot be returned, including:

• Perishable goods, such as food, flowers, or plants.

• Custom, made-to-order, or personalized products.

• Personal care goods, such as beauty products.

• Hazardous materials, flammable liquids, or gases.

• Gift cards.

• Sale or clearance items, except where required by applicable law.

Please contact us before purchasing if you have questions about whether a specific item is eligible for return.

Exchanges

The fastest way to receive the item you want is to return the item you currently have. Once the return has been accepted, you may place a separate order for the replacement item.

European Union 14-Day Cooling-Off Period

Notwithstanding the policy above, if merchandise is shipped into the European Union, you generally have the right to cancel or return your order within 14 days without providing a reason, subject to applicable law and any lawful exceptions.

The item must be returned in the same condition in which you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or other proof of purchase.

This section does not limit any mandatory consumer rights available under applicable law.

Refunds

We will notify you after we receive and inspect your return and let you know whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Your bank, credit card issuer, or payment provider may require additional time to process and post the refund.

If more than 15 business days have passed since we approved your refund and you have not received it, please contact us at admin@corsiq.com.

Store Address

Corsiq
200 Timberwood Ave
Silver Spring, MD 20901
United States

Return and Refund Contact Information

Legal Representative: Daree Walker
Email: admin@corsiq.com
Phone: +1 301-593-3137
Business Address: 200 Timberwood Ave, Silver Spring, MD 20901, United States